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gate.io关于ZRX市场交易异常处理公告

We detected a chatroom injection attack 3 days ago and we added filters to block it. Unfortunately we missed one place which caused abnormal activities in ZRX markets today.We received the alert instantly and locked the suspicious accounts immediately. We have fixed the bug and rollback the ZRX market trades during May 31 2:20-2:40 BJT. If your account is affected, please submit a ticket, we will cover your loss. All the affected users get +1 VIP upgrade. We sincerely appreciate all of your support!

在三天前我们发现聊天室js注入bug并进行了修复,很不幸我们漏掉一行代码没有处理造成今天被再次利用制造ZRX市场混乱。我们立即收到告警并锁定可疑账号和交易市场,但仍然造成ZRX交易市场十几分钟的异常交易。我们已经对ZRX交易市场5月31日凌晨2:20-2:40的交易进行回滚,受影响用户将不会因为ZRX交易市场异常受到损失,但是如果在这段时间因为其他市场价格波动造成投资亏损,gate.io将全额赔付,请受影响用户请提交工单与我们联系。所有受到回滚影响的用户获得VIP升高一级补偿。

gate.io已经对聊天室漏洞进行全面检查和修复,因为此漏洞无法获取用户登陆密码,资金密码,手机短信和谷歌验证码等信息,因此用户安全信息未受到威胁。 在此次事件中,我们虽然立即收到告警和锁定账号,但是对异常交易市场的锁定不够及时,总结这次的经验,我们将把系统异常反应时间升级到秒级,为平台应对最恶劣的攻击打好基础。 我们为此次事件的发生深表歉意,非常感谢每一位用户对我们提供的线索,关心,理解与支持。我们将继续加强安全保护,为用户提供最好的交易服务!

gate.io是一个有态度的交易平台,不收上币费,只收好项目,为用户提供100%保证金和秒冲秒提的优质服务。

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gate.io

May.31, 2018

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